1 In 3 Americans Use AI For Health Advice. These Online Services Are A Better Option

By Jessica Rendall, Apr 9, 2026

“The internet, and even more so AI, is an echo chamber,” says Alex Dimitriu, M.D., a psychiatrist and sleep medicine specialist at Menlo Park Psychiatry and Sleep Medicine. Chatbots are also notorious people-pleasers, for example, which can be dangerous in a setting where health information is being exchanged. On the other hand, chatbots can provide a helpful sounding board for people who’ve been to the doctor with symptoms but have not received a satisfactory diagnosis for their health problems. In some cases, chatbots can bridge care gaps between doctor’s visits. “Go to the internet for awareness and information, but if something is really bothering you, be sure to run it by a professional to confirm the actual diagnosis and a treatment plan,” Dr. Dimitriu says.

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